3star FAQ — Answers to your questions
All answers, right here

Signing up at 3star is quick and easy. Registration page Enter your mobile number, name, and password, then verify with the OTP sent to your phone. Your account will be ready in just 2 minutes and you'll receive your welcome bonus instantly.

To register you'll need: a Bangladeshi mobile number (+880), your full name, a strong password, and your date of birth (for 18+ verification). Email is optional — you can complete registration with just your mobile number.

Only one account is allowed per mobile number. Creating multiple accounts violates 3star's policy and may result in all accounts being suspended. This rule is strictly enforced to maintain a fair and safe gaming environment.

On the login page Click the "Forgot password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The whole process takes under 3 minutes.

Your account needs to be verified before your first withdrawal. Go to Account Settings and upload a photo of your National ID or passport. Verification is usually completed within 24 hours, and you'll be notified by SMS and email once it's done.

To close your account, email support@3star.click with your registered mobile number and the reason for your request. Please withdraw any remaining balance before closing. As part of responsible gaming, you can also opt for a temporary self-exclusion break.

3star currently supports deposits via Mobile Pay, Nagad, and Rocket, as well as bank transfer. All payment methods are fully secure and transactions are processed instantly. New payment options are added regularly.

The minimum deposit at 3star is just ৳100 (BDT). This applies to any mobile banking or bank transfer in Bangladesh. The maximum limit depends on your chosen payment method and account verification level.

Withdrawals to Mobile Pay and Nagad are typically completed within 5–15 minutes. Bank transfers may take 1–2 business days. Requests made between 11 PM and 6 AM are processed the following morning.

The minimum withdrawal amount is ৳300. Requests below this amount will not be processed. It's most convenient to withdraw once your balance has accumulated. Bonus funds require the wagering conditions to be met before withdrawal.

Wait 5–10 minutes first. If the issue persists, email support@3star.click with your transaction ID and a screenshot. Your issue will be resolved within 2 hours. On the Transactions page You can check your history.

3star does not charge any withdrawal fees. However, standard cashout charges from Mobile Pay or Nagad may apply, as these are set by the respective mobile banking providers. There are no additional charges for bank transfers.

After opening a new account, a 100% welcome bonus is automatically added on your first deposit. For example, deposit ৳1,000 and get another ৳1,000 in bonus funds. Make sure to read the wagering conditions before using your bonus. Learn more Bonus page available.

The wagering requirement refers to how many times you must bet the bonus amount before you can withdraw it. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳10,000 in bets. Once the requirement is met, the bonus funds can be withdrawn directly.

Every day at midnight, a set percentage of your previous day's net losses is automatically credited to your account as cashback. The cashback rate depends on your VIP level. Log in daily so you never miss this bonus.

Share your referral code with a friend. When they sign up using your code and make their first deposit, you'll receive a bonus. Find your referral code in your account dashboard. The more friends you refer, the more bonuses you earn.

Yes, most bonuses are valid for 7–30 days. If the wagering requirement isn't met within that period, the bonus will be automatically cancelled. You can check the expiry date of each bonus in the Bonus section of your account dashboard.

3star offers 500+ games — slots, Live Casino (Baccarat, Roulette, Blackjack), Sports Betting (cricket, football), lottery, and fishing games. Popular Games page Browse the full list of games.

Yes, most slots and casino games offer a demo mode. You can play in demo mode without registering, though any winnings cannot be withdrawn. It's a great way to practice before playing with real money.

You can bet on 20+ sports including cricket, football, tennis, kabaddi, and basketball. Special odds are available for Bangladesh cricket matches. Live Betting lets you place bets while a match is in progress. Learn more On the Sports Events page View.

On the Lottery page Head to the lottery page, pick your favourite lottery, and buy a ticket. Draws happen automatically and any winnings are credited to your account instantly. Daily, weekly, and monthly lotteries are available.

If you get disconnected, your game state is saved on the server. When you reconnect, you can continue right where you left off. Any bets placed on Sports Betting remain unaffected. Contact support if you experience any issues.

Yes, 3star uses 256-bit SSL encryption. Your personal information and financial transactions are fully encrypted. No data is shared with third parties. Learn more In the Privacy Policy Read.

Go to Account Settings and find the 2FA option under the "Security" section. Enable 2FA by verifying your mobile number — after that, an SMS OTP will be required every time you log in. Keeping 2FA on significantly improves your account security.

If you suspect unauthorized access, email support@3star.click immediately. We'll temporarily lock your account right away. Once your identity is verified, your password will be reset and your account restored with new security credentials.

Always use the official address https://3star.click only. 3star will never ask for your password via SMS or email. Do not click on unknown links. If you receive any suspicious communication, let us know immediately.

Points are earned and your VIP level advances automatically as you play — no separate application needed. Starting from Level 1, you can work your way up through Silver, Gold, Platinum, and Diamond. Learn more On the VIP page View.

VIP members enjoy: higher cashback rates, faster withdrawals, exclusive bonus offers, a dedicated account manager, and access to special tournaments. The higher your level, the greater the rewards.

You can redeem your accumulated points for bonus credits, free bets, or special prizes. Just go to the Points section in your account dashboard and redeem anytime. You earn 1 point for every ৳100 wagered.

Yes, activity is reviewed once every 3 months. If you don't meet the minimum wagering requirement, your level may drop by one tier. However, Diamond members have special protection against demotion. Staying regularly active makes it easy to hold your level.