Your data at 3star Privacy Our Top Priority

3star (https://3star.click) is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy explains what information we collect while you use the 3star platform, how it is used, and what rights you have.

This Privacy Policy applies to all 3star services — including the website, mobile app, live chat support, and email communications. By registering or continuing to use the platform, you are considered to have agreed to this Privacy Policy.

If you disagree with any part of this policy, please discontinue use of our services and contact us at support@3star.click.

3star collects your information in several ways. The details are outlined below:

Directly Provided Information:

• Full Name & Date of Birth (for KYC verification)
• Email address and mobile number
• Home Address & Nationality
• National ID (NID) or Passport Number
• Payment method details (Mobile Pay/Nagad number, bank account)
• Username and password provided in the registration form

Automatically Collected Information:

3star uses your information only for the specific purposes outlined below. We never use your data for any other purpose without your consent.

• Account Management: For registration verification, login security, and account customization.
• Transaction Processing: For deposits, withdrawals, and bonus payouts.
• KYC & AML Compliance: To comply with international anti-money laundering regulations.
• Customer Support: To resolve your queries and complaints promptly.
• Security Monitoring: To detect fraud, hacking, and misuse.
• Relevant Notifications: To keep you informed about bonuses, promotions, and important updates.
• Service Improvement: To analyze user experience and improve the platform.
• Responsible Gaming: To identify signs of gambling addiction and provide appropriate support.

We do not share your data with third parties for advertising purposes. If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time.

Your information is stored within a high-standard security infrastructure. Our servers are located in internationally certified data centers with 24/7 security monitoring.

• All data is stored with AES-256 encryption.
• Passwords are secured with bcrypt hashing — even we cannot see your password.
• Direct database access is restricted to authorized personnel only.
• Regular security audits and penetration testing are conducted.
• In the event of a data breach, affected users will be notified within 72 hours.

3star never sells your personal data. However, in limited circumstances, information may be shared with trusted third parties:

• Payment Processors: Information required to process transactions via Mobile Pay, Nagad, Rocket, and bank transfers.
• KYC Verification Provider: With authorized verification agencies to confirm identity.
• Law Enforcement: Pursuant to a court order or valid legal process.
• Game Providers: Only the minimum data necessary for fair game operations.
• Cloud & Hosting Services: Contracted service providers for platform operations.

All third parties are bound by agreements aligned with our Privacy Policy and may not use your data for any other purpose.

3star uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, layout).
• Analytics Cookies: To analyze site usage and improve our services.
• Performance Cookies: To track page load speed and errors.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging into your account.

3star takes your data protection rights seriously. You have the following rights:

3star is an 18+ platform. We never knowingly collect information from minors or allow them to register.

• Age is verified at the time of registration.
• Date of birth is verified during the KYC process.
• Any user found to be under 18 will have their account immediately suspended.
• Parents or guardians may contact us regarding any suspicious activity.

If you believe a minor is using our platform, please notify us immediately at support@3star.click.

At 3star, we follow the highest industry standards in technology to keep your data secure:

• Two-Factor Authentication (2FA): Optional OTP verification for account login.
• HTTPS Protocol: All connections are encrypted with SSL/TLS.
• Firewall & DDoS Protection: Protecting servers from external attacks.
• Automatic Session Timeout: Automatic logout after a period of inactivity.
• Unusual Login Alert: Email alerts for logins from new devices or locations.
• Regular Backups: Daily encrypted backups to prevent data loss.

3star may update this Privacy Policy from time to time. Changes may be prompted by:

• Adding new services or features
• Legal or Regulatory Changes
• Security or Technical Improvements
• Improving Clarity Based on User Feedback

For any significant changes, we will send advance notice to your registered email. Continued use of the platform after such changes constitutes your acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page. To view previous versions, please contact us.

For any privacy-related questions, complaints, or requests, please reach out to our dedicated Privacy Team:

• Email: support@3star.click
• Response Time: Within 24–72 Hours
• Language: Support available in both Bengali and English

Once a complaint is submitted, we will investigate as promptly as possible and keep you informed. Our goal is to resolve every concern to your satisfaction.